Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"I started a trial a few weeks back before the market went wild. DTN.IQ didn’t miss anything and beat my other provider. I decided to stay with you because of the great service through all the volatility." - Comment from Mike
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »Data and Content Support »Stock option data not up to date
Author Topic: Stock option data not up to date (6 messages, Page 1 of 1)

rodney trotter
-Interested User-
Posts: 45
Joined: Aug 28, 2005


Posted: Dec 22, 2011 07:15 PM          Msg. 1 of 6
I am using IQConnect and TCP to get daily quotes using HDX. Getting stock data okay but it seems no option data is being returned after 12-16-2011. I don't think this is a problem with my software. Any thoughts?

DTN_ToddH
-DTN Guru-
Posts: 287
Joined: Oct 6, 2011


Posted: Dec 23, 2011 07:11 AM          Msg. 2 of 6
Rodney,

Sorry for the delayed response - do you have a few specific symbols that would help us check into this further?

rodney trotter
-Interested User-
Posts: 45
Joined: Aug 28, 2005


Posted: Dec 23, 2011 10:20 AM          Msg. 3 of 6
I am seeing it on all active option symbols. I few examples are:
IBM1123L180
IBM1123L185
IBM1123L190
MCD1123L100
MCD1123L97.5
TXN1221A29
TXN1221A30

The command I am using is

HDX,IBM1123L180,10,0,QIBMDEC180

and last date it returns is 12-16-2011.

Using

HDX,IBM,10,0,QIBM

the last date returned is 12-22-2011.

In my program it is same routine for both and has been working fine for months.

DTN_ToddH
-DTN Guru-
Posts: 287
Joined: Oct 6, 2011


Posted: Dec 23, 2011 01:00 PM          Msg. 4 of 6
Rodney,

Thank you for letting us know. We have a procedural discrepancy and are not generating IEOption daily data.

We are taking action to add in the data this weekend.

Have a good holiday.

rodney trotter
-Interested User-
Posts: 45
Joined: Aug 28, 2005


Posted: Dec 23, 2011 02:27 PM          Msg. 5 of 6
Todd,

Thanks for you help. I assume "procedural discrepancy" is short for a lot of boring detail

You have a good holiday too.

Rodney

DTN_ToddH
-DTN Guru-
Posts: 287
Joined: Oct 6, 2011


Posted: Dec 27, 2011 08:10 AM          Msg. 6 of 6
Hi Rodney,

Hope you had a good holiday.
Thanks again for letting us know - this problem should be resolved now.
If you notice anything else let us know here or at support@iqfeed.net .
 

 

Time: Sat May 18, 2024 2:39 AM CFBB v1.2.0 11 ms.
© AderSoftware 2002-2003