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"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate

"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.

"Can I get another account from you? I am tired of ******* going down so often" - Comment from George

"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John

"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post

"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart

"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum

"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob

"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post

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»Forums Index »IQFeed Developer »IQFeed Developer Support »All Quotes Delayed By About 2 Minutes Today.

Author	Topic: All Quotes Delayed By About 2 Minutes Today. (6 messages, Page 1 of 1)
Craig -DTN Guru- Posts: 284 Joined: Apr 16, 2010	Posted: Apr 21, 2020 01:28 PM Msg. 1 of 6 Tried re-start, still the same. Confirmed by snap quote application on server.
Craig -DTN Guru- Posts: 284 Joined: Apr 16, 2010	Posted: Apr 21, 2020 01:41 PM Msg. 2 of 6 Checked diagnostics. Ping time ~30ms. No client queuing apparent.
DTN_Stephen -DTN Guru- Posts: 443 Joined: Aug 22, 2014	Posted: Apr 21, 2020 01:43 PM Msg. 3 of 6 Please contact IQ Feed directly for assistance. 800-779-7299 Chat @ www.iqfeed.net and the technical support chat is on the left hand side of the webpage. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
aQuant -Interested User- Posts: 47 Joined: Jul 20, 2012	Posted: Apr 21, 2020 07:23 PM Msg. 4 of 6 I noticed a related issue. At night (~7pm CST) the L2 feed often lags the L1 feed, this is at a time when the activity is fairly low. Did anyone notcice similar? I have seen this for a few nights in a row now.
DTN Todd -Interested User- Posts: 72 Joined: Mar 24, 2010	Posted: Apr 21, 2020 07:32 PM Msg. 5 of 6 If you could contact support when you are seeing this we can investigate. Service is available at 800-779-7299 Chat @ www.iqfeed.net
DTN_Stephen -DTN Guru- Posts: 443 Joined: Aug 22, 2014	Posted: Apr 22, 2020 06:29 AM Msg. 6 of 6 Most typically a queuing of data is related to bandwidth. You make a request of data sets which our server responds to; however the connection cannot consume the requested data in a timely fashion. Our data servers queue the data to a certain point and then begin dropping the data when your connection still is unable to consume the data fast enough. Therefore you fall behind or show a delay. As I cannot say this is what you have been running into, this is one very typical example. As Todd mentioned the best thing you can do is contact us when this is happening. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com